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Rising Mental Health Claims Reshape Australia's Insurance Landscape

Insurers Adapt to Increasing Mental Health-Related TPD Claims

Rising Mental Health Claims Reshape Australia's Insurance Landscape?w=400
Australia's insurance sector is experiencing a significant shift as mental health conditions become the predominant cause of total and permanent disability (TPD) claims.
Recent data from the Council of Australian Life Insurers (CALI) indicates that mental health issues now account for nearly one-third of all TPD claims, marking a substantial change in the industry's claim patterns.

In 2024, life insurers disbursed over $2.2 billion in retail mental health claims, almost doubling the amount paid five years prior. Income protection claims related to mental health also saw substantial payouts, totaling $887 million in the same year. This surge is particularly pronounced among younger Australians, with TPD claims for mental health in individuals in their 30s increasing by more than 700% over the past decade.

Christine Cupitt, CEO of CALI, highlighted the strain this trend places on the nation's financial safety nets. She emphasized the need for a collective response to address the growing number of Australians leaving the workforce due to mental health conditions. The industry is now re-evaluating its offerings to better serve customers while ensuring the sustainability of support systems.

For individuals concerned about their financial stability during periods of illness or injury, understanding the evolving landscape of income protection insurance is crucial. It's advisable to review existing policies, stay informed about industry changes, and consult with financial advisors to ensure adequate coverage that aligns with current needs.

Published:Tuesday, 7th Oct 2025
Source: Paige Estritori

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Claim Adjuster:
An insurance professional who investigates and evaluates insurance claims to determine the amount the insurance company should pay.