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    Insurance News

    What the Telstra Outage Means for Tradies and Business Downtime
    What the Telstra Outage Means for Tradies and Business Downtime
    15 Jul 2026: Paige Estritori
    Telstra has opened a dedicated compensation pathway for small businesses affected by last week’s nationwide mobile and data outage, after disruptions left some operators unable to take payments, answer calls or access essential online systems. For tradespeople, the story is more than a telco customer service issue. It is a timely reminder that a business can lose income even when the tools are safe, the ute is ready and the job book is full. - read more
    Why the soft insurance market is uneven for heavy vehicle fleets
    Why the soft insurance market is uneven for heavy vehicle fleets
    15 Jul 2026: Paige Estritori
    Bellrock Advisory’s latest market update suggests Australia’s commercial insurance market has moved further into a softer phase, with competition, insurer capital and growth targets putting downward pressure on pricing. For transport operators, however, the headline story is more complicated than cheaper insurance across the board. The update points to a widening split between well-managed fleets and operators carrying heavier claim patterns, complex assets or higher repair exposures. - read more
    Softer Professional Indemnity Pricing Creates a Timely Cover Check
    Softer Professional Indemnity Pricing Creates a Timely Cover Check
    14 Jul 2026: Paige Estritori
    Fresh July 2026 market commentary suggests Australian professional indemnity conditions have moved further into a buyer-friendly phase, with stronger insurer competition and available capital placing downward pressure on premiums. For consultants, advisers, accountants, IT providers, designers, engineers and other service-based businesses, this may create a useful renewal window. However, the key message is not simply that cover may be cheaper. It is that businesses should use the softer market to improve protection before conditions change again. - read more
    What a Personal Accident Claim Ruling Means for Real Estate Professionals
    What a Personal Accident Claim Ruling Means for Real Estate Professionals
    14 Jul 2026: Paige Estritori
    A recent Australian Financial Complaints Authority decision is a timely reminder that a stressful or threatening incident does not automatically trigger every personal accident policy. The dispute involved a ride-share driver who experienced significant psychological symptoms after being spat on and verbally abused by a passenger. Although medical evidence indicated the incident worsened previously stable mental health conditions and affected his capacity to work, the insurer declined the claim because the policy responded to bodily injury. - read more
    Bali Theft Warnings Highlight a Bigger Travel Insurance Question
    Bali Theft Warnings Highlight a Bigger Travel Insurance Question
    14 Jul 2026: Paige Estritori
    Recent reports of phone and jewellery snatch-thefts in popular Bali tourist areas have put personal belongings back in the travel insurance spotlight. For Australians heading to Indonesia, the issue is not simply whether a stolen phone can be claimed. It is whether the policy they choose properly matches the risks they are most likely to face while away. - read more
    Life Insurance Articles

    Why Income Protection Insurance Is Essential for Australians
    Why Income Protection Insurance Is Essential for Australians
    Income protection insurance is a type of personal insurance that provides financial support if you are unable to work due to illness or injury. It ensures that you continue to receive a portion of your income, helping you manage daily expenses and financial commitments during recovery. - read more
    Separating Fact from Fiction: The Myths of Income Insurance Revealed
    Separating Fact from Fiction: The Myths of Income Insurance Revealed
    Have you ever thought about how you would manage financially if you couldn't work due to an illness or injury? Income protection insurance is designed to replace a significant portion of your income if you find yourself unable to earn for an extended period. It's an essential safety net, providing peace of mind and financial stability during times of uncertainty. - read more
    From Illness to Injury: Understanding the Scope of Income Protection Insurance
    From Illness to Injury: Understanding the Scope of Income Protection Insurance
    In the uncertain times we face today, where both health and economic climates are unpredictable, safeguarding your financial stability becomes paramount. This is where income protection insurance steps in as an essential safety net. For many Australian families, it's the buffer that ensures life's financial commitments are met, even when ability to work is compromised. - read more
    How to Compare Income Protection Insurance for Self-Employed Australians
    How to Compare Income Protection Insurance for Self-Employed Australians
    For self-employed Australians, the financial stability provided by consistent income is the backbone of both personal and business success. Unlike traditional employees, who might have access to sick leave or employer-sponsored disability benefits, self-employed individuals are solely responsible for their financial security in the event of illness or injury. This is where income protection insurance steps in as a crucial safeguard. - read more
    Finding Accidental Coverage When Comprehensive Income Protection Isn't an Option
    Finding Accidental Coverage When Comprehensive Income Protection Isn't an Option
    Income protection is an integral part of maintaining your financial security, especially in the event that unforeseen illnesses or injuries prevent you from working. Enabling you to receive a percentage of your regular income, this type of insurance provides a safety net, ensuring that you can continue to cover your living expenses and financial obligations whilst recovering. - read more

    Knowledgebase
    Insurance Claim:
    Notification to an insurance company requesting payment of an amount due under the terms of the policy.