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    Insurance News

    Income Protection Complaints Remain a Key Life Insurance Pressure Point
    Income Protection Complaints Remain a Key Life Insurance Pressure Point
    28 Oct 2026: Paige Estritori
    The Australian Financial Complaints Authority’s latest annual review has put income protection insurance back in focus, with the product again attracting the highest number of life insurance complaints in 2025-26. The figures are a useful reminder that the real value of cover is tested not at purchase, but when illness or injury interrupts a person’s capacity to earn. - read more
    Farm Flood Dispute Shows the Cost of Delayed Claims Handling
    Farm Flood Dispute Shows the Cost of Delayed Claims Handling
    28 Oct 2026: Paige Estritori
    A recent Australian Financial Complaints Authority determination involving a flooded farmhouse has put claims handling back under the microscope for rural policyholders, after the insurer was ordered to pay almost $432,000 across building repairs, additional temporary accommodation, professional costs and compensation for non-financial loss. The decision, dated 27 August 2026 and reported by Insurance News on 15 October 2026, is a useful reminder that the practical aftermath of a farm flood can extend well beyond the first clean-up. - read more
    Truck Claim Dispute Shows Disclosure Evidence Matters
    Truck Claim Dispute Shows Disclosure Evidence Matters
    24 Oct 2026: Paige Estritori
    A recent Australian Financial Complaints Authority decision involving a vandalised Hino truck is a useful reminder that disclosure disputes in commercial motor insurance turn on evidence, not assumptions. Reported by insuranceNEWS.com.au on 15 October 2026, the matter ended with Suncorp being ordered to reinstate the policy and reassess the claim after AFCA found the insurer had not proved that undisclosed driving history would have justified refusing the risk. - read more
    Why rising builder failures matter for contract works cover
    Why rising builder failures matter for contract works cover
    17 Sep 2026: Paige Estritori
    Australia's construction sector remains under pressure, with recent insolvency figures continuing to show building and construction as one of the most exposed parts of the economy. Higher material costs, tight margins, labour shortages, delayed payments and fixed-price contract stress have all contributed to a tougher operating environment for builders, subcontractors and project owners. - read more
    How Softer Truck Sales Can Affect Insurance Decisions
    How Softer Truck Sales Can Affect Insurance Decisions
    17 Sep 2026: Paige Estritori
    Recent transport industry sales updates point to a more selective new-truck market, with operators weighing replacement timing against finance costs, emissions planning, availability and contract confidence. For truck businesses, that matters well beyond the showroom. A change in buying momentum can flow through to vehicle values, repair economics, insurer appetite and the way fleets should set insurance sums before renewal. - read more
    Life Insurance Articles

    Income Protection Insurance: Understanding Waiting Periods and Benefit Periods
    Income Protection Insurance: Understanding Waiting Periods and Benefit Periods
    Income protection insurance is a financial product designed to support individuals in the event that they are unable to work due to illness or injury. This type of insurance provides a regular income, helping to replace a portion of lost earnings and meet daily living expenses. Virtually anyone earning an income, especially those with financial dependents or significant debts, should consider the peace of mind that income protection can offer. - read more
    Combining Financial Security and Affordability: Income Protection for Australians Explained
    Combining Financial Security and Affordability: Income Protection for Australians Explained
    Financial security is a cornerstone of peace of mind, particularly when life is known for its unpredictability. This introductory section sheds light on the vital nature of income protection insurance and its role in safeguarding Australians' financial well-being. Ensuring continual financial inflow during times of illness or injury not only offers stability but also protects one's standard of living. - read more
    How Accidental Income Protection Insurance Can Provide Peace of Mind
    How Accidental Income Protection Insurance Can Provide Peace of Mind
    Accidental income protection insurance is a type of policy that provides financial support if you are unable to work due to an accident. Unlike regular income protection insurance, which can cover illnesses and injuries, this specific insurance focuses solely on accidents. - read more
    Navigating Pre-existing Conditions in Income Protection Insurance
    Navigating Pre-existing Conditions in Income Protection Insurance
    Income protection insurance is a safeguard that provides individuals with financial stability in the event they are unable to work due to illness or injury. This type of insurance typically replaces a significant percentage of the insured's income, ensuring that their financial commitments can still be met during periods when they cannot earn an income through employment. - read more
    Income Protection Insurance for Casual and Part-Time Workers
    Income Protection Insurance for Casual and Part-Time Workers
    Casual and part-time workers in Australia may be able to get income protection insurance, but eligibility often depends on income consistency, hours worked, occupation, health, employment history and the insurer's underwriting criteria. - read more

    Knowledgebase
    Reinsurance:
    Insurance that an insurance company purchases from another insurance company to mitigate risk.