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    Insurance News

    Claims Review Highlights the Cost of Slow Communication
    Claims Review Highlights the Cost of Slow Communication
    03 Nov 2026: Paige Estritori
    A new Life Code Compliance Committee inquiry has put renewed pressure on life insurers to improve the way they manage longer-running total and permanent disability and income protection claims, after finding that avoidable communication and information-gathering issues can add to an already stressful claims process. - read more
    What Rising Insurance Disputes Mean for Income Protection Customers
    What Rising Insurance Disputes Mean for Income Protection Customers
    29 Oct 2026: Paige Estritori
    New Zealand’s latest insurance dispute figures are a timely warning for anyone relying on personal cover to protect their household income. The Insurance & Financial Services Ombudsman Scheme reported that, for the year ended 30 June 2026, health insurance became the largest category of disputes it investigated for the first time, with health disputes up 91 percent and 833 dispute investigations completed across all categories. - read more
    Why Falling Insurance Rates May Not Flow Evenly to Truck Operators
    Why Falling Insurance Rates May Not Flow Evenly to Truck Operators
    29 Oct 2026: Paige Estritori
    Fresh commercial insurance market data is giving Australian businesses a more favourable pricing backdrop, but truck owners should be cautious about assuming broad rate falls will automatically reduce heavy vehicle premiums. Marsh’s Q3 2026 Global Insurance Market Index, released on 21 October 2026, reported a 12 per cent fall in Pacific commercial insurance rates for the quarter, led by property and supported by strong insurer competition and available capacity. - read more
    Why Data Centre Work Is a Different Risk for Tradies
    Why Data Centre Work Is a Different Risk for Tradies
    29 Oct 2026: Paige Estritori
    Australia’s fast-growing data centre construction market is opening opportunities for electrical, HVAC, fire protection, cabling, fit-out and commissioning trades, but recent insurance industry discussion suggests the risk settings are not always keeping pace with the work. At a recent Australasian Professional Indemnity Group conference, specialists warned that data centre projects can involve unusual contractual, professional and technology-related exposures, especially where contractors rely on annual insurance programs designed for more conventional building work. - read more
    Why Mental Health Cover Is Back in the Income Protection Spotlight
    Why Mental Health Cover Is Back in the Income Protection Spotlight
    29 Oct 2026: Paige Estritori
    Australia’s life insurance industry has moved mental health cover back to the centre of the affordability debate, after the Council of Australian Life Insurers released its response on 30 September 2026 to the independent review of the Life Insurance Code of Practice. For workers who rely on income protection insurance, the issue is practical: mental health conditions can affect earning capacity just as seriously as physical illness, but changes designed to keep premiums manageable may also alter what is covered. - read more
    Life Insurance Articles

    Combining Financial Security and Affordability: Income Protection for Australians Explained
    Combining Financial Security and Affordability: Income Protection for Australians Explained
    Financial security is a cornerstone of peace of mind, particularly when life is known for its unpredictability. This introductory section sheds light on the vital nature of income protection insurance and its role in safeguarding Australians' financial well-being. Ensuring continual financial inflow during times of illness or injury not only offers stability but also protects one's standard of living. - read more
    How Income Protection Benefit Payments Are Calculated
    How Income Protection Benefit Payments Are Calculated
    Income protection benefit payments are usually based on your insured monthly benefit, your income before disability, policy limits, claim evidence and any offsets that apply. This guide explains the main factors that can affect how much may be paid during an income protection claim in Australia. - read more
    Why Income Protection Insurance Is Essential for Australians
    Why Income Protection Insurance Is Essential for Australians
    Income protection insurance is a type of personal insurance that provides financial support if you are unable to work due to illness or injury. It ensures that you continue to receive a portion of your income, helping you manage daily expenses and financial commitments during recovery. - read more
    Income Protection Insurance: Understanding Waiting Periods and Benefit Periods
    Income Protection Insurance: Understanding Waiting Periods and Benefit Periods
    Income protection insurance is a financial product designed to support individuals in the event that they are unable to work due to illness or injury. This type of insurance provides a regular income, helping to replace a portion of lost earnings and meet daily living expenses. Virtually anyone earning an income, especially those with financial dependents or significant debts, should consider the peace of mind that income protection can offer. - read more
    Navigating Pre-existing Conditions in Income Protection Insurance
    Navigating Pre-existing Conditions in Income Protection Insurance
    Income protection insurance is a safeguard that provides individuals with financial stability in the event they are unable to work due to illness or injury. This type of insurance typically replaces a significant percentage of the insured's income, ensuring that their financial commitments can still be met during periods when they cannot earn an income through employment. - read more

    Knowledgebase
    Actuary:
    A professional who analyzes the financial costs of risk and uncertainty using mathematics, statistics, and financial theory.