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APRA's Regulatory Action on Pacific International Insurance's Binder Management

Addressing Oversight Deficiencies in Intermediary Arrangements

APRA's Regulatory Action on Pacific International Insurance's Binder Management?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

In November 2024, the Australian Prudential Regulation Authority (APRA) directed Pacific International Insurance to increase its prudential capital requirement by $10 million.
This action was taken in response to identified deficiencies in the insurer's oversight and control of its binder arrangements with intermediary partners.

Binder arrangements allow intermediaries, such as underwriting agencies and brokers, to issue policies on behalf of insurers. Effective management of these arrangements is crucial to ensure that policies are underwritten appropriately and that the insurer's risk exposure is accurately assessed.

APRA's review highlighted fundamental weaknesses in Pacific International Insurance's risk management framework, including inadequate accountability and resourcing. This regulatory intervention underscores the importance of robust oversight mechanisms within insurance companies, particularly concerning outsourced functions.

For policyholders and industry stakeholders, this development serves as a reminder of the critical role that regulatory bodies play in maintaining the integrity and stability of the insurance sector. It also highlights the necessity for insurers to continually assess and strengthen their internal controls and governance structures.

Published:Wednesday, 5th Nov 2025
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

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The amount of money an insurance policyholder will receive if they voluntarily terminate the policy before it matures.